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HomeAbout the WrapSEE THE WRAPExperts SayCustomer Service

CUSTOMER SERVICE

Pretty Wrap is committed to helping its valued customers protect and maintain beautiful healthy hair with superior products. We are happy to respond to any inquiries. If you have any, please contact us at info@prettywrap.com.

 

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We guarantee that it is 100% safe to shop on our website.

 

Privacy Policy

Pretty Wrap values its customers' protection, privilege and privacy. We recognize that we must maintain and use customer information responsibly. Your information will not be sold, passed on or relayed to any other person or company other than the credit card verification company. We do not store credit card information on our servers, therefore eliminating the risk of information being stolen or misused. Customers' information collected through our site is considered confidential.

Customers will be added to our internal mailing list as a way of keeping you informed of changes, update and new product information. Requests to be removed from the list can be done at any time, by emailing us info@prettywrap.com .

Shipping Rates

US flat rate shipping is only $3.50; International shipping is a flat rate of $4.95.

We ship via USPS First Class Mail. Please allow 3 – 5 business days from shipping date for addresses within United States. And yes, we do ship to APO/FPO addresses.

 

Please contact us at info@prettywrap.com with any shipping inquiries.

Return Policy
We feel confident that you will love the Pretty Wrap. However, if you are not completely satisfied, you may return it to us in new condition within 15 days of the invoice date for a refund less shipping charges. Before sending a return, please contact us for a return authorization number. Customer is responsible for return shipping charges. If upon receipt we find the item to be unusable or non-resalable; we reserve the right to refuse the return and a refund will not be issued. The non-resalable item will be returned to the customer.

Contact

PrettyWrap.com

11271 Ventura Boulevard #276

Studio City, CA 91604

USA

Tel. 818.760.0339

info@prettywrap.com

Retail Location

HoneyFig
4967 Yonge St.
Toronto, ON
M2N 5N6
Canada

www.honeyfig.com

 

FAQ

The tag says dry clean only, but can I hand wash my silk scarf?

Although the tag says dry clean only, the Pretty Wrap can be safely hand washed with a mild detergent in cold water and air dry.