Pretty Wrap is committed to helping its valued customers protect and maintain beautiful healthy hair with superior products. We are happy to respond to any inquiries. If you have any, please contact us at info@prettywrap.com. For your online shopping convenience, we accept the following or . The site is secured by . We guarantee that it is 100% safe to shop on our website. Privacy Policy Pretty Wrap values its customers' protection, privilege and privacy. We recognize that we must maintain and use customer information responsibly. Your information will not be sold, passed on or relayed to any other person or company other than the credit card verification company. We do not store credit card information on our servers, therefore eliminating the risk of information being stolen or misused. Customers' information collected through our site is considered confidential. Customers will be added to our internal mailing list as a way of keeping you informed of changes, update and new product information. Requests to be removed from the list can be done at any time, by emailing us info@prettywrap.com . Shipping Rates US flat rate shipping is only $3.50; International shipping is a flat rate of $4.95. We ship via USPS First Class Mail. Please allow 3 – 5 business days from shipping date for addresses within United States. And yes, we do ship to APO/FPO addresses. Please contact us at info@prettywrap.com with any shipping inquiries. Return Policy We feel confident that you will love the Pretty Wrap. However, if you are not completely satisfied, you may return it to us in new condition within 15 days of the invoice date for a refund less shipping charges. Before sending a return, please contact us for a return authorization number. Customer is responsible for return shipping charges. If upon receipt we find the item to be unusable or non-resalable; we reserve the right to refuse the return and a refund will not be issued. The non-resalable item will be returned to the customer. Contact PrettyWrap.com 11271 Ventura Boulevard #276 Studio City, CA 91604 USA Tel. 818.760.0339 info@prettywrap.com Retail Location HoneyFig 4967 Yonge St. Toronto, ON M2N 5N6 Canada www.honeyfig.com FAQ The tag says dry clean only, but can I hand wash my silk scarf? Although the tag says dry clean only, the Pretty Wrap can be safely hand washed with a mild detergent in cold water and air dry. |